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JLPT N2 Grammar

かねる

N2Negation

N2 · Negation · masu-stem verb + かねる

unable to; cannot, politely

masu-stem verb + かねる

かねる means one cannot do something due to position, rules, or psychological difficulty, often as a polite refusal.

It is common in business expressions such as お答えしかねます.

個人情報については、こちらではお答えしかねます。

Regarding personal information, we are unable to answer.

Do not read it as lack of ability; often position or rules do not allow it.

A polite “cannot”: かねる.

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